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Financial Ombudsman Service
We aim to respond within 5 days of receiving a complaint. If we cannot resolve it to your satisfaction, you can take your complaint to the Financial Ombudsman Service, a national service to sort out financial disputes. You can contact the service at:
Financial Ombudsman ServiceExchange TowerLondonE14 9SR
UK helpline: 0800 023 4567If calling from overseas: +44 20 7964 0500Email: complaint.info@financial-ombudsman.org.uk
Regulatory Complaints Data
The data below is updated every six months and is extracted from the reportable complaints data that we submit to the Financial Conduct Authority.
Registrar Contact Details
Patria Private Equity Trust has appointed Equiniti to provide shareholder services. For a full range of help topics and shareholder services visit the Equiniti Shareview help website
Contacting the registrar
Online
Equiniti Shareview help website
By email
If the information or FAQs on the Shareview Help website does not answer your question or if you need further help, choose the relevant category from the Help guide and you will find an option to email Equiniti direct from the help site.
By phone
Shareholder Helpline : +44 (0)371-384-2030
Lines open 8.30 a.m. to 5.30 p.m., Monday to Friday, excluding bank holidays in England and Wales. If calling from overseas, please ensure the country code is used.
For deaf and speech impaired customers, Equiniti welcome calls via Relay UK. Please see www.relayuk.bt.com for more information.
By post
Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
When contacting Equiniti, please quote your Shareholder Reference. This will help them to identify your correctly and you can find this on previously sent shareholder documents.